Frequently Asked Questions
Everything you need to know about your AGOLDE experience.
What is the AGOLDE return policy?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return or exchange.
How do I determine my correct size in AGOLDE denim?
AGOLDE denim typically runs true to size, though fit can vary by silhouette. We recommend checking the 'Size & Fit' guide on each product page for specific measurements and fabric stretch information.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States generally takes 3-7 business days, while expedited options are available at checkout.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location and order value.
How should I care for my premium denim?
To maintain the integrity of the fabric and wash, we recommend washing your jeans inside out in cold water with similar colors. Avoid tumble drying; instead, lay flat or hang to air dry.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to modify or cancel orders. You may return the items once they are received.